Helpdesk & device support
Friendly remote support for computers, email, printers, applications, accounts, connectivity, and user issues.
Technology that supports the mission
Reliable IT. Smarter workflows. Less friction.
FutureProof gives nonprofits and small organizations responsive technical support, practical cybersecurity, and automation that makes the workday easier.
Nonprofit-friendly plansClear scope and pricingHuman support
Technology healthSupport ready
4Core support areas
<2hCritical response target
1Trusted partner
Microsoft 365 & cloudManaged
Security & accessProtected
Helpdesk & devicesSupported
Automation & reportingImproved
Built for small teamsFlexible, scalable support
One partner across your technology needsIT supportCloud administrationCybersecurityAutomation
How we help
Practical support from issue to strategy
Get day-to-day problems resolved and build a technology foundation that can grow with your organization.
Cybersecurity essentials
MFA, access reviews, endpoint protection guidance, phishing defense, and clear steps to reduce everyday risk.
Cloud & account administration
Microsoft 365 and Google Workspace users, groups, permissions, shared resources, storage, and licensing guidance.
Automation & data support
Reduce manual work with practical workflows, cleaner reporting, connected data, and well-documented processes.
Training & documentation
Short, useful training and easy-to-follow documentation that helps staff work securely and confidently.
Strategic IT planning
Roadmaps, vendor reviews, technology budgeting, risk assessment, and recommendations aligned to your mission.
FutureProof approach
Support that meets you where you are
You do not need a full internal IT department to operate with discipline. We focus on the essentials first, document what matters, and recommend improvements that fit your capacity.
- Plain-language recommendations
- No vague, unlimited-sounding promises
- Transparent approvals and overage rules
- Plans that scale as staffing and programs grow
Why FutureProof
A technology partner—not just a repair call
We combine responsive issue resolution with the strategic thinking needed to prevent repeat problems and make better technology decisions.
Responsive
Clear priorities, service targets, and communication when an issue matters.
Practical
Solutions sized for real teams, budgets, risks, and operating constraints.
Secure
Security is built into account, device, cloud, and process recommendations.
Transparent
Defined scope, visible pricing, written approvals, and usable documentation.
Simple process
From first conversation to ongoing support
Discover
We learn your tools, users, priorities, risks, and immediate pain points.
Stabilize
We document access, address urgent issues, and establish support channels.
Improve
We strengthen security, simplify processes, and close recurring gaps.
Support
We handle requests, share updates, and help plan what comes next.
Plans for small teams
Start with the support you actually need
Choose per-issue help or reserve ongoing support with a predictable monthly plan.
Essential
$650 / month
- Up to 4 staff
- 4 support hours
- Account administration
- Basic security assistance
- Monthly summary
Plus
$950 / month
- Up to 4 staff
- 7 support hours
- Priority support
- Microsoft 365 / Google administration
- Quarterly review
Strategic
$1,250 / month
- Up to 4 staff
- 10 support hours
- Automation and data support
- Training and security review
- Strategic planning
Need occasional help? Per-issue remote support is $125/hour with a one-hour minimum. Software, hardware, travel, and third-party subscriptions are separate.